COR  – Terms & Conditions

1. About Us

This website (“Site”) is operated by Expedite Projects Ltd, trading as COR, a company registered in England and Wales under company number 13827410, with its registered office located in Southampton, United Kingdom.

Trading Name: COR
Website: www.corluxury.com
Email: corina@corluxury.com
Telephone: +442381969596

2. Acceptance of Terms

By accessing our Site or placing an order, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions and our Privacy Policy and Returns Policy.
If you do not agree with any part of these Terms, you must not use our Site or services.
We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of those changes.

3. Our Products

COR LUXURY offers premium genuine leather, faux leather, suede and other materials handbags, accessories designed to embody affordable luxury.
We strive to ensure that all product descriptions, images, and specifications are accurate and up to date. Slight variations in colour, texture, or finish may occur due to lighting conditions or artisanal manufacturing processes.
All products are subject to availability.

4. Orders & Contract Formation

All orders placed via our Site are subject to acceptance and product availability.
Upon placing an order, you will receive an email acknowledging receipt. This does not constitute acceptance of your order.
A legally binding contract is formed only when we send you a shipping confirmation email.
We reserve the right to cancel or refuse any order for reasons including but not limited to pricing errors, suspected fraud, or stock unavailability.
Orders can only be placed by individuals aged 18 or over.
We also reserve the right to limit quantities purchased per order or per customer.

5. Pricing & Payment

All prices are listed in GBP (£) and include UK VAT where applicable.
International customers are responsible for any customs duties, import taxes, or local fees imposed by their country.
Payments are securely processed via trusted third-party providers such as Dojo PaymentSense, Stripe, PayPal, and Shopify Payments. We do not store your full payment details.
You confirm that you are authorised to use the chosen payment method.
Prices and availability are subject to change without notice.

6. Shipping & Delivery

We offer delivery within the UK and internationally.
Estimated delivery times and shipping costs are displayed at checkout. Delivery times are estimates only and do not constitute a guarantee.
International orders may be subject to customs clearance delays, which are beyond our control.
If a delivery attempt is unsuccessful and the parcel is returned to us, redelivery may incur additional charges.

7. Returns & Refunds

COR – Returns Policy

Last updated: November 2025
     a) Overview

At Expedite Projects Ltd, trading as COR, we want you to be completely satisfied with your purchase. If you are not happy, you can return your item for a refund or exchange in line with this policy and your rights under the UK Consumer Contracts Regulations.

     b) Eligibility for Returns

• You have 14 days from the date of delivery to cancel your order.
• Items must be unused, in original packaging, and in resalable condition.
• Proof of purchase (order number or receipt) is required.
• This policy applies to all standard items. (We do not currently sell personalised or custom-made products.)
  
  c) How to Return an Item

• Email support@corluxury.com within 14 days of receiving your order, stating your order number and reason for return.
• We will provide return instructions and the return address.
• Package your item securely and send it using a tracked postal service.
• Once received and inspected, we will confirm your refund by email.
  
  d) Refunds

• Refunds are issued to the original payment method only.
• Refunds will be processed within 14 days of receiving your returned goods.
• You will receive confirmation once your refund is complete.

Please note:

• Return postage costs are the responsibility of the customer unless the item is faulty or incorrect.
• We do not refund original shipping charges unless the return is due to an error on our part.
  
  e) Faulty or Incorrect Items

If your item arrives faulty, damaged, or not as described:

• Contact us within 7 days of delivery at support@corluxury.com.
• We may request photos of the issue to speed up processing.
• You can choose a replacement, repair, or full refund.

Your statutory rights are not affected.

     f) Exchanges

• Contact us first if you wish to exchange an item.
• Exchanges are subject to stock availability and may require additional payment or refund adjustments if item prices differ.
  
  g) International Returns

• Customers outside the UK are responsible for return shipping and any customs fees.
• We recommend using an insured, tracked courier service.
• Customs charges incurred on returns will be deducted from your refund if applicable.
  
  h) Contact

If you have any questions about our returns process, please contact us:

• Email: corina@corluxury.com
• Telephone: +44 2381969596
• Address: Expedite Projects Ltd, Southampton, United Kingdom

8. Faulty or Damaged Items

If your item arrives damaged or defective, please notify us within 7 days of delivery.
We will offer a replacement, repair, or refund in accordance with UK consumer protection laws.
Your statutory rights under the Consumer Rights Act 2015 remain unaffected.

9. International Orders

For customers outside the UK:
You are responsible for any customs duties, taxes, or import charges.
Delivery times may vary due to customs procedures and local postal services.
We cannot be held responsible for items confiscated or delayed by customs authorities.

10. User Responsibilities

By using our Site, you agree to:

• Provide accurate, current, and complete information.
• Maintain the confidentiality of your account credentials.
• Use the Site only for lawful purposes.
• Refrain from engaging in any activity that may harm or disrupt the Site’s functionality.

We reserve the right to suspend or terminate access if these responsibilities are violated.

11. Intellectual Property

All content on this Site is the property of Expedite Projects Ltd (trading as COR) or its licensors.
You may print or download extracts for personal, non-commercial use only.
Unauthorised use of our intellectual property may result in legal action.

12. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.
• We do not guarantee that the Site will be free from errors, interruptions, or viruses.
• Nothing in these Terms excludes our liability for fraud, death, or personal injury caused by our negligence.

13. Privacy & Data Protection

We comply with the UK GDPR and the Data Protection Act 2018.
For details on how we collect, use, and store your information, please refer to our Privacy Policy.

14. Dispute Resolution

We aim to resolve all customer concerns promptly and fairly.

Step 1: Contact us at support@corluxury.com with details of your complaint.
Step 2: If unresolved, we agree to attempt resolution through mediation before legal proceedings.
Step 3: You may refer disputes to an ADR provider or the EU Online Dispute Resolution platform.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales.
Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
EU consumers may bring legal proceedings in their country of residence.

16. Force Majeure

We are not liable for any delay or failure to perform obligations due to events beyond our control, including natural disasters, war, strikes, or supply chain disruptions.

17. Entire Agreement

These Terms constitute the entire agreement between you and Expedite Projects Ltd relating to your use of the Site and purchase of products.